Last Updated: August 26, 2026

At Ahbiva Pets, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, create an account, place an order, or contact us.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

• Your name

• Email address

• Phone number

• Billing and shipping address

• Order and purchase information

• Payment and transaction information

• Account information, if you create an account

• Information you provide when contacting customer support

We may also automatically collect certain information when you browse our website, including your IP address, browser type, device information, pages visited, and interactions with our website.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders

• Process payments

• Deliver your purchases

• Send order confirmations and shipping updates

• Provide customer support

• Respond to your questions and requests

• Improve our website, products, and services

• Personalize your shopping experience

• Send promotional emails when you have given permission

• Prevent fraud, abuse, and unauthorized activity

• Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our store are processed through secure payment providers.

Ahbiva Pets does not need to store your complete payment card details on its own servers. Payment information may be handled directly by the payment provider used during checkout.

Please review the privacy policy of your selected payment provider for additional information about how your payment information is handled.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help provide a better shopping experience.

Cookies may be used to:

• Keep items in your shopping cart

• Remember your preferences

• Understand how visitors use our website

• Improve website performance

• Measure marketing and advertising performance

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing Your Information

We may share necessary information with trusted service providers that help us operate our business, including:

• Payment processors

• Shipping and delivery providers

• Website and hosting providers

• Analytics services

• Marketing and advertising providers

• Customer support services

We only share information when reasonably necessary to provide our services, operate our store, comply with legal obligations, or protect our business and customers.

We do not sell your personal information for monetary gain.

6. Marketing Communications

If you subscribe to our newsletter or otherwise provide permission to receive marketing communications, we may send you information about:

• New pet products

• Special offers

• Promotions

• Discounts

• Store updates

• Helpful pet-related content

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal requirements, and fulfill other legitimate business purposes.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Withdraw consent where processing is based on consent

• Opt out of certain marketing communications

• Request information about how your data is used

To exercise an applicable privacy right, please contact us using the information provided below.

10. Children's Privacy

Our website is not intended for children to make purchases independently.

We do not knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

11. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.

When we make changes, we will update the Last Updated date at the top of this page.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Ahbiva Pets
Email: abhisekagarwal2660@gmail.com
Phone: 
Address: 

Please replace the bracketed information with the client's actual business details before publishing this policy.