Terms Of Service

Last Updated: August 26, 2026

Welcome to Ahbiva Pets. By accessing or using our website and purchasing our products, you agree to comply with these Terms of Service. Please read them carefully before using our website.

1. About Our Store

Ahbiva Pets is an online pet store offering products and accessories designed for pets and their owners.

Throughout these Terms, "we," "us," and "our" refer to Ahbiva Pets. "You" and "your" refer to the person accessing our website or purchasing our products.

2. Using Our Website

By using our website, you agree to:

  • Provide accurate information when placing an order or creating an account.

  • Use the website only for lawful purposes.

  • Not attempt to interfere with the operation or security of our website.

  • Not use our website to engage in fraudulent or unauthorized activity.

  • Be responsible for maintaining the confidentiality of your account information.

We reserve the right to refuse service or restrict access to our website where reasonably necessary to protect our business, customers, or website.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate.

However, product colors may appear slightly different depending on your device or screen settings.

We reserve the right to:

  • Update product information

  • Change product specifications

  • Limit product quantities

  • Discontinue products

  • Correct errors in product descriptions or pricing

4. Product Availability

All products are subject to availability.

Adding a product to your cart does not guarantee that the product will remain available until checkout is completed.

If a product becomes unavailable after you place an order, we will contact you and provide an appropriate resolution, which may include a refund.

5. Pricing and Payments

All product prices are displayed on the website at the time of purchase.

Prices may change without prior notice, but changes will not affect orders that have already been confirmed unless required by law.

You agree to provide accurate and complete payment and billing information.

Payments are processed through the payment methods available at checkout.

6. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation email. This confirms that we have received your order but does not necessarily mean that the order has been accepted or shipped.

We reserve the right to cancel or refuse an order where reasonably necessary, including in cases involving:

  • Product availability issues

  • Incorrect pricing or product information

  • Suspected fraudulent activity

  • Incorrect customer information

  • Unusual or unauthorized purchasing activity

If we cancel an order after payment has been received, we will arrange an appropriate refund.

7. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Delivery estimates may vary depending on your location, shipping method, carrier delays, weather conditions, customs processing, and other circumstances beyond our control.

Please ensure that the shipping information provided during checkout is accurate.

Ahbiva Pets is not responsible for delays caused by incorrect or incomplete shipping information provided by the customer.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Certain products may not be eligible for return because of health, hygiene, safety, personalization, or other applicable restrictions.

Please review our Return & Refund Policy before making a purchase.

9. Promotions and Discounts

From time to time, we may offer discounts, promotional codes, bundles, or special offers.

Promotional offers may have specific terms, expiration dates, product restrictions, or usage limits.

Unless otherwise stated, promotions cannot be combined with other offers.

We reserve the right to modify or end a promotion at any time, subject to applicable law.

10. Intellectual Property

All content on the Ahbiva Pets website, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Graphics

  • Text

  • Website design

  • Videos

  • Icons

is owned by or licensed to Ahbiva Pets and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, or use our content without our prior written permission, except where permitted by law.

11. User-Submitted Content

If you submit reviews, photographs, comments, or other content to our website, you are responsible for ensuring that you have the right to submit that content.

By submitting content, you grant Ahbiva Pets permission to use, display, reproduce, and publish that content for legitimate business and promotional purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, offensive, misleading, or inappropriate.

12. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites.

These services may include payment providers, shipping providers, analytics services, social media platforms, or other applications.

We are not responsible for the content, availability, or policies of third-party websites or services.

Your use of third-party services may be subject to their own terms and privacy policies.

13. Limitation of Liability

To the extent permitted by applicable law, Ahbiva Pets will not be responsible for losses or damages resulting from circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit any rights or liability that cannot legally be excluded or limited under applicable law.

14. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, we will update the Last Updated date at the top of this page.

Your continued use of our website after changes are posted means you acknowledge the updated Terms, to the extent permitted by applicable law.

15. Governing Law

These Terms of Service are governed by the laws applicable to the location where Ahbiva Pets operates, without limiting any mandatory consumer rights that may apply to you.

The appropriate governing law and jurisdiction should be confirmed and customized based on the client's actual business location before publishing this section.

16. Contact Us

If you have questions about these Terms of Service, please contact us:

Ahbiva Pets
Email: [Client's Business Email]
Phone: [Client's Phone Number]
Address: [Client's Business Address]

Thank you for choosing Ahbiva Pets.